FAQ

Frequently Asked Questions about shopping with Angel Wrap

 

Is it safe to use my credit card on your site?

Will I have to pay sales tax?

Do you accept credit cards?

How much will my shipping charges be?

What if I need to return my order?

What if you don't have all of the items in stock?

What is your policy on privacy?

 

Is it safe to use my credit card?


            Absolutely.  We have taken every precaution to make your transactions are secure.  Our Internet site is built on servers utilizing industry-standard security measures, including SSL (Secure Sockets Layer).  Our orders are processed via PayPal the most trusted online payment source on the Internet.  Nevertheless, if you prefer, we also offer you the option of submitting your order by mail or telephone.  All account information submitted to us is safely isolated from unauthorized Internet access.


   

Sales Tax


            Sales tax is charged for all non exempt retail sales for Ohio residents only based on the county where the products are shipped to your business or home.  We do not charge sales tax for all other purchases outside of Ohio, those with tax exempt certificates and our resellers with submitted Sales Tax Certificates.

 

 

How can I pay for my order?


            We accept MasterCard and Visa credit cards via PayPal. We also accept checks and money orders. Orders paid by check will usually not be processed until the funds have been verified.

 

 

How much will my shipping charges be?


            Since our products weigh very little, shipping charges are minimal.  We usually ship USPS (United States Postal Service).  You can request additional shipping companies.

 

 

What if I need to return my order?


            You may return an item in its original condition for a refund or credit within 30 days of receiving. Shipping charges can only be refunded if the return is due to our error.  All returns must be accompanied by the packing slip.  If paid by credit card, refunds will be credited to your account.  If paid by Paypal we will credit your Paypal account.  If paying by check or money order, a refund check will be mailed to you. We suggest using UPS or insured Parcel Post for your protection.  No restocking fees.

 

 

What if you don't have all of the items in stock?


            If an item you ordered is out of stock, it will be back-ordered automatically.

 

 

What is your policy on Privacy?


            We do not sell, trade, or rent your personal information to others.  Also, we may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.